Why join ULC？
私たちは、家族同様働く人々を大切にしています。私たちは結束の固い組織文化を築いており、すべてのメンバーを「大家族の一員」として接しています。互いを気遣い、個々の意見を尊重し合う環境を大切にしています。
ULC’s Brand Promise
ULCでのあらゆる交流において、私たちは共に学び、コミュニケーションし、成長していく中で、誰もが心地よく大切にされていると感じられる温かいコミュニティであるよう努めています。
- 助け合う労働環境
- ダイナミックな成長と自己研鑽の機会
- 充実した研修と専門能力向上のためのプログラム
- アクセスしやすい中心部のオフィス
- 地域社会との積極的な関わりと文化交流
求人情報
ESL Teacher (Full Time / Freelancer)
ESL teacher
Responsibilities:
- Develop and deliver high-quality lessons to students of all levels, utilising a variety of teaching strategies and resources to meet diverse student needs.
- Assess student progress through a range of methods, including formative and summative assessments, and provide feedback to students and their families as needed.
- Collaborate with colleagues to develop and implement effective English language curriculum, including lesson plans, assessments, and materials.
- Participate in professional development activities to continuously improve teaching skills and knowledge of English language pedagogy.
- Maintain accurate and up-to-date records of student progress, attendance, and grades.
- Communicate regularly with students, families, and colleagues to foster a positive learning environment and promote student success.
Requirements & Qualifications:
- A Bachelor’s or Master’s degree in English language teaching, TESOL, TEFL, TESOL or CELTA required (in lieu of experience).
- At least 1-2 years of teaching experience, preferably in an academic setting.
- Confident in teaching adults primarily but must be able to teach children as well.
- A strong understanding of English language pedagogy, including current best practices and methodologies.
- Experience with curriculum development, lesson planning, and assessment design.
- Strong communication and interpersonal skills, with the ability to build positive relationships with students, families, and colleagues.
- Fluency in English with excellent written and verbal communication skills.
- *Must be available for morning classes. Willingness to teach evenings and weekends is a plus.
Education Consultant
Education Consultant
Responsibilities:
- Proactively reach out to prospective students and their families, both through outbound calls and face-to-face interactions, to understand their language learning needs and goals
- Present and promote our diverse range of language programs, highlighting their unique features and benefits
- Conduct in-depth consultations to assess students’ language proficiency levels and recommend suitable courses
- Generate and follow up on leads to achieve individual sales targets and maximise conversion rates
- Provide exceptional customer service throughout the sales process, ensuring a smooth enrollment experience for students
- Collaborate with the Marketing and Admissions teams to develop effective sales strategies and campaigns
- Stay up-to-date with industry trends and competitor offerings to position ULC as the preferred language education provider
- Participate in sales meetings, training sessions, and professional development activities to enhance sales skills and product knowledge
Requirements:
- Proven track record in sales, preferably in the education or language training industry
- Strong negotiation and closing skills, with the ability to meet and exceed sales targets
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele
- Self-motivated and results-oriented, with a passion for driving sales and achieving success
- Ability to work independently as well as part of a team, with strong collaboration skills
- Proficiency in both written and spoken English, and additional language proficiency is a plus
- Experience with Hubspot CRM systems or sales software is an advantage
Customer Service Associated
Customer Service Associate
Responsibilities:
- Retain and maintain student relationships through regular interactions, updates, and follow-ups.
- Collaborate with educators and sales team to provide seamless customer experiences.
- Manage student credits and packages, keeping track of individual progress and product utilization.
- Represent the school’s image and uphold our values in all customer interactions.
- Coordinate private lesson schedules, managing bookings, rescheduling requests, and teacher changes.
- Join and participate in WhatsApp group communication with students, parents, educators, and sales team to ensure smooth coordination.
- Compile monthly credit consumption reports and share with the sales team to identify potential renewal opportunities.
Requirements:
- Proven track record in a customer service role, preferably in the education or language training industry. Fresh graduates are welcomed to apply!
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
- Highly organized and meticulous, with an ability to manage multiple responsibilities and tasks.
- Self-motivated and committed, with a passion for improving customer experiences and driving success.
- Ability to work independently as well as part of a team, with strong collaboration skills.
- Proficiency in both written and spoken English, and additional language proficiency is a plus.
- Experience with Hubspot CRM systems or similar customer management software is an advantage.
